At work they've got a few of us logging all the outbound calls we make so they can understand the call stats better. That includes the personal calls. They aren't saying we can't make them, but they want an idea how many of the calls being made are being made for what reasons.
Basically, there are a number of calls being made that aren't being documented in the database. Some of them are cases where the call gets cut off and we call them back right away. Sometimes I've been documenting the second half as a second call, sometimes not. A number of them are when we have to call all over the place to find a service company for a customer.
I think the record was 20+ such calls for one customer. The customer was a judge in NY, and a particular ass-pain. We called nearly every service company in a ten-mile range of him at least. We talked to pool repair companies, and as soon as they heard who the customer was, several of them immediately said "We don't service pools" and politely ended the call. That oughta tell you something about him. He is in fact the individual leader in documented calls. He and his wife are a whole blog in and of themselves...
--So yesterday there were three outbound calls on my log. Two were to a temp agency returning calls about three positions I probably don't want. I'll talk about those later. They weren't as interesting after the third call. Amy's pregnant.
Posted by fictionman at July 13, 2005 06:34 AM | TrackBack (0)